NEWS
- 2022.12.06 [Tue]
"TREASURE JAPAN ARENA TOUR 2022-23~HELLO~ POPUP STORE GOODS" Font Tab (10 random types) Notification about product defects and exchanges
“TREASURE JAPAN ARENA TOUR 2022-23~HELLO~ POPUP STORE”
It was discovered that some of the font tabs (10 random types) sold at the venue were defective.
Please see below for details on defective products and replacement of non-defective products.
In addition, we have discontinued sales of font tabs (10 random types) due to inspection work.
At the “TREASURE JAPAN ARENA TOUR 2022-23~HELLO~ POPUP STORE” venue
The resale is scheduled for December 26th (Monday) at the Tokyo venue.
We apologize for any inconvenience caused. I sincerely apologize.
We will do our best to prevent this from happening again in the future.
【Shipping】
ATRE-0191 Fontab (10 random types)
CHOI HYUN SUK / JIHOON / YOSHI / JUNKYU
[Defective location]
The "T" in the logo design "TREASURE" is missing.
[Sales store]
“TREASURE JAPAN ARENA TOUR 2022-23~HELLO~ POPUP STORE”
Hokkaido venue (sold from November 19th to 28th)
Fukui venue (sold from November 26th to December 4th)
Nagoya venue (sold from December 3rd to 5th)
*If you purchase from mu-mo SHOP or Weverse Shop JAPAN, you will receive a quality item.
[About exchanging with a good product]
If you would like to exchange your item, please fill out the necessary information in the contact information below.
Please contact us by Sunday, January 15, 2023.
<Contact information>
https://googoodept.jp/cgi-bin/contact/index.cgi
<Input items>
─Please select this from the drop-down menu in the inquiry form.
Inquiry type: Inquiries regarding goods
Inquiry item: Regarding returns
─Please fill in each item on the form.
Address/Name/Telephone number/Email address
─Please enter in the "Inquiry details" field.
Purchasing member & quantity / Purchase date & venue
We will reply to your inquiry via email regarding the shipping address for the defective product.
Please send the defective item by cash on delivery.
Good products will be shipped after mid-January 2023.
It was discovered that some of the font tabs (10 random types) sold at the venue were defective.
Please see below for details on defective products and replacement of non-defective products.
In addition, we have discontinued sales of font tabs (10 random types) due to inspection work.
At the “TREASURE JAPAN ARENA TOUR 2022-23~HELLO~ POPUP STORE” venue
The resale is scheduled for December 26th (Monday) at the Tokyo venue.
We apologize for any inconvenience caused. I sincerely apologize.
We will do our best to prevent this from happening again in the future.
【Shipping】
ATRE-0191 Fontab (10 random types)
CHOI HYUN SUK / JIHOON / YOSHI / JUNKYU
[Defective location]
The "T" in the logo design "TREASURE" is missing.
[Sales store]
“TREASURE JAPAN ARENA TOUR 2022-23~HELLO~ POPUP STORE”
Hokkaido venue (sold from November 19th to 28th)
Fukui venue (sold from November 26th to December 4th)
Nagoya venue (sold from December 3rd to 5th)
*If you purchase from mu-mo SHOP or Weverse Shop JAPAN, you will receive a quality item.
[About exchanging with a good product]
If you would like to exchange your item, please fill out the necessary information in the contact information below.
Please contact us by Sunday, January 15, 2023.
<Contact information>
https://googoodept.jp/cgi-bin/contact/index.cgi
<Input items>
─Please select this from the drop-down menu in the inquiry form.
Inquiry type: Inquiries regarding goods
Inquiry item: Regarding returns
─Please fill in each item on the form.
Address/Name/Telephone number/Email address
─Please enter in the "Inquiry details" field.
Purchasing member & quantity / Purchase date & venue
We will reply to your inquiry via email regarding the shipping address for the defective product.
Please send the defective item by cash on delivery.
Good products will be shipped after mid-January 2023.