■About EC advance sales
Sales will begin on Friday, February 28, 2025 at 16:00 on various EC sites.
*Except for some items, they will be available for purchase without SOL D OUT from 16:00 on Friday, February 28, 2025 to 23:59 on Sunday, March 2, 2025.

Sales site
★ YGEX OFFICIAL SHOP
★ mu-mo SHOP
*For customers who complete payment by 23:59 on Friday, April 4th, 2025, we plan to ship your order by Wednesday, April 23rd, 2025.
However, please note that the delivery time for each product may change depending on future sales conditions.

★ TREASURE Weverse Shop
*Shipping will begin on Friday, April 25, 2025.
However, please note that the delivery time for each product may change depending on future sales conditions.

*The display will begin at 12:00 on Friday, February 28, 2025.

■EC exclusive purchaser benefits
YGEX OFFICIAL SHOP, mu-mo SHOP, TREASURE Weverse Shop
“2025 TREASURE FAN CONCERT [SPECIAL MOMENT] IN JAPAN” GOODS
"TREASURE × COIN PARKING DELIVERY" collaboration GOODS
For every 6,000 yen (including tax) you spend, you will receive one photo sticker (10 types, chosen randomly)! (No limit on the number of stickers you can receive)
*The visual of the photo sticker will be the same across all EC sites.

*Please note that you cannot choose the design as the items will be shipped randomly.
*The bonus items are limited in number and will be distributed until stock runs out without notice.
 
(example)
If the total purchase amount is 6,000 yen (tax included) → 1 free ticket
If the total purchase amount is 12,000 yen (tax included) in one transaction, you will receive 2 tickets
If the total purchase amount is 60,000 yen (tax included) in one transaction, you will receive 10 free tickets.
 
■Notes when purchasing on EC sites
*We are unable to answer inquiries regarding delivery schedules, etc.
*The deadline for convenience store payments is two days from the date your order is completed.
*Please note that we cannot accept cancellations, returns, changes to payment methods, or changes to products (including quantity) after an order has been completed.
*If the item is returned due to an extended absence, etc., a redelivery fee of 2,000 yen will be charged nationwide. We will not accept cancellations due to the above reasons.
*There are many cases of typos in postal codes, addresses, etc. Please enter your address correctly and double-check the confirmation screen to make sure there are no errors. Please be careful as you may not be able to make a purchase if there are any errors in the input.
 
■ Precautions when purchasing at YGEX OFFICIAL SHOP and mu-mo SHOP
Since mu-mo ID has changed to "+ID (plus ID)", you will need to integrate your current mu-mo ID with "+ID". Registration may take some time, so we recommend that you obtain it in advance.
 
● Those who only have mu-mo ID
You will need to register for a "+ID (Plus ID)" (free of charge) and integrate it with your current mu-mo ID.
> Login → Integration (new "+ID" registration) Here from
● Those who only have a "+ID"
You need to register as a mu-mo SHOP member.
>Login →Register Here from
 
■EC site inquiry desk
＜YGEX OFFICIAL SHOP / mu-mo SHOP Inquiry Desk ＞
Contact form: https: mu-mo.net/q/
Business hours: Weekdays 11:00~18:00
 
<Weverse Customer Center>
Contact form: https://help.weverse.io/weverse/?language=ja
Business hours: Weekdays 10:00~12:00, 13:00~17:00 (excluding weekends and holidays)
*We accept inquiries 24 hours a day, but depending on the status and content of your inquiry, it may take some time for us to respond.