■ About EC pre-sale
Pre-order GOODS
Sales are scheduled to begin on the e-commerce site from 4:00 PM on Monday, March 23, 2026.
▼NEW!
Additional GOODS
Sales are scheduled to begin on the e-commerce site from 4:00 PM on Monday, April 6, 2026.

Sales site
*The sales URL will become valid before sales begin.
★ YGEX OFFICIAL SHOP
Pre-order GOODS
Shipments will begin sequentially from late March 2026.
▼NEW!
Additional GOODS 
Shipments will begin sequentially from early April 2026.


■ Exclusive benefits for online purchasers
Available at YGEX OFFICIAL SHOP and TREASURE Weverse Shop
For every 8,000 yen (tax included) spent on "2025-26 TREASURE TOUR [PULSE ON] IN JAPAN" GOODS, TREASURE plush toys (LOVE PULSE ver.), "TREASURE × HAPIDANBUI" collaboration GOODS, and Memories of [PULSE ON] GOODS, you will receive one random photo card (10 types in total) as a gift! (No limit on the number of cards you can receive)

*The visuals on the photo cards will be the same across all e-commerce sites.
*Please note that the design will be sent randomly and you cannot choose the design.
*The number of bonus items is limited and distribution will end without notice once they run out.
 
(example)
If the total amount of your purchase is 8,000 yen (tax included) → 1 free ticket
For a single transaction totaling 16,000 yen (including tax) → 2 tickets will be given as a gift.
For a single transaction totaling 80,000 yen (including tax) → 10 tickets will be given as a gift.
 
■Notes on purchasing from e-commerce sites
*We are unable to answer inquiries regarding delivery schedules or other related matters.
*Please note that we cannot accept cancellations, returns, changes to payment methods, or changes to products (including quantity) after an order has been completed.
*We have observed many typographical errors in postal codes, addresses, etc. Please be sure to enter your address accurately and double-check for any errors on the confirmation screen. If there are any errors in your input, you may not be able to complete your purchase, so please be very careful.
 
■ Notes on purchasing from YGEX OFFICIAL SHOP
*Membership registration (free) is required for purchase. To register, please set your name, email address, gender, date of birth, and password. After registration, you will be able to log in with the registered email address and password. Registration may take some time, so we recommend registering in advance.
*We cannot reship items returned due to a customer moving, an unknown delivery address due to an incorrect address, or a long absence. In accordance with our terms of use, your order will be canceled. Shipping, handling, and return shipping fees are the customer's responsibility, so we will refund the remaining amount to the payment method used. We will notify you of the refund details by email when your order is canceled.
 
■EC site inquiry desk
< YGEX OFFICIAL SHOP Contact Information>
Customer Support: https://shop.ygex.jp/pages/faq
*Please check the FAQ via the form above before contacting us.
*We accept emails 24 hours a day, but we will respond to emails in order during business hours. Thank you for your understanding. (Weekdays only: 11:00-18:00)
Please note that depending on the nature of your inquiry and if your inquiry falls on a weekend or public holiday, it may take several days for us to respond.
 
<Weverse Customer Center>
Contact form: https://help.weverse.io/weverse/?language=ja
Business hours: Weekdays 10:00-12:00, 13:00-17:00 (excluding weekends and holidays)
*We accept inquiries 24 hours a day, but depending on the volume and nature of your inquiry, it may take some time to receive a response.