■About EC sales
Sales will begin on Thursday, December 4, 2025 at 12:00 PM.

Sales site
★ YGEX OFFICIAL SHOP
*Shipping will begin in late January 2026
*The sales URL will be valid until the start of sales.

■EC exclusive purchaser benefits
TREASURE 2026 SEASON'S GREETINGS [Offstage : Soft Days] Full Package, TREASURE 2026 SEASON'S GREETINGS [Offstage : Soft Days] Light Package at YGEX OFFICIAL SHOP
For every purchase, you will receive one original photo card (10 types randomly selected)! (No limit on the number of gifts)
 
*Please note that the design cannot be chosen as the items will be shipped randomly.
*The number of benefits is limited and distribution will end without notice once supplies run out.

■Notes when purchasing on the EC site
*We are unable to answer inquiries regarding delivery dates, etc.
*The payment deadline for convenience store payments is two days from the date your order is completed.
*Please note that we cannot accept cancellations, returns, changes to payment methods, or changes to products (including quantity) after an order has been completed.
*If the item is returned due to being absent for an extended period of time, a flat fee of 2,000 yen will be charged nationwide for redelivery. We will not accept cancellations for the above reasons.
*There are many cases of typos in postal codes, addresses, etc. Please enter your address correctly, and double-check on the confirmation screen to make sure there are no errors. Please be careful as you may not be able to make a purchase if there are any errors in the input.
・Please be sure to check the estimated delivery date on the order confirmation page before placing your order. (Delivery dates cannot be specified.)

■ Precautions when purchasing at YGEX OFFICIAL SHOP
*When making a purchase, you will need to register as a member (free of charge). To register, please enter your name, email address, gender, date of birth, and password. After registering, you will be able to log in using the registered email address and password. Registration may take some time, so we recommend that you register in advance.
*We cannot reship items returned due to a customer moving, an unknown delivery address due to an incorrect address, or a long absence. In accordance with our terms of use, your order will be canceled. Shipping, handling, and return shipping fees are the customer's responsibility, so we will refund the remaining amount to the payment method used. We will notify you of the refund details by email when your order is canceled.
 
■EC site inquiry desk
< YGEX OFFICIAL SHOP Inquiry Desk>
Customer Support: https://shop.ygex.jp/pages/faq
*Please check the FAQ and contact us using the form above.
*We accept emails 24 hours a day, but we will respond to emails in order during business hours. Thank you for your understanding. (Weekdays only: 11:00-18:00)
Please note that depending on the nature of your inquiry and if your inquiry falls on a weekend or public holiday, it may take several days for us to respond.